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Proceeds from sales generated through Amazon.com are donated to Conflict Solutions Alliance. CSA is a non-profit organization which has an innovative program to help youth learn positive, effective ways to handle conflict.

	Allen, J.D, Elizabeth L., Donald D. Mohr. Affordable Justice: How to Settle Any Dispute, Including Divorce, Out of Court. Encinitas, CA: West Coast Press, 1997.
	Bertschler, Patricia, Laurette Cocklin. TRUCE! Using Elder Mediation to Resolve Conflict among Families, Seniors, and Organizations. NCS Publishing, 2004.
	Blanchard, Kenneth A., Spencer Johnson. Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life. Putnam Pub Group, 1998.
	Bodine, Richard J., Donna K. Crawford, The Handbook of Conflict Resolution Education : A Guide to Building Quality Programs in Schools. National Institute for Dispute Resolution, San Francisco: Jossey-Bass, Inc. 1998.
	Bransom, Ph.D. Coping with Difficult People. Niles, IN: Nightingale-Conant Corp, Simon & Schuster Audio Publishing, 1986.
	Costantino, Cathy A., Christina Sickles Merchant. Designing Conflict Management Systems : A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey Bass, Inc., 1996.
	Covey, Stephen R. Seven Habits Of Highly Effective People. New York: Fireside, Simon & Schuster, 1990.
	Crum, Thomas M. The MAGIC OF CONFLICT : TURNING A LIFE OF WORK INTO A WORK OF ART. New York: Simon & Schuster, Inc., 1987.
	Dawson, Roger. Secrets of Power Negotiating. Franklin Lakes, NJ: Career Press, Inc., 1999.
	Fisher, Roger, William Ury, Bruce Patton, (2nd edition). Getting to Yes: Negotiating Agreement Without Giving In. New York: Penguin Books, 1983, 1991 (2nd edition).
	Gostick, Adrian, Dana Telford. The Integrity Advantage: How Taking the High Road Creates a Competitive Advantage in Business. Gibbs Smith Publisher, 2003.
No picture available.	Harvard Business Review. The Art of Business Negotiation (Harvard Business Review Paperback Series). Boston: Harvard Business School Press, 1991.
	Johnson, M.D., Spencer. "Yes" or "No": The Guide to Better Decisions. New York: HarperCollins Publishers, Inc., 1992.
	Kheel, Theodore W., The Keys to Conflict Resolution 2 Ed: Proven Methods of Resolving Disputes Voluntarily. New York: Four Walls Eight Windows, 1999.
	Kindler, Ph.D., Herbert S., Managing Disagreement Constructively: Conflict Management in Organizations (Fifty Minute Series). Menlo Park, CA, Crisp Publications, Inc., 1988.
	Kolb, Deborah M. and Associates. When Talk Works : Profiles of Mediators. San Francisco: Jossey Bass, Inc., 1994.
	Kritek, Phyllis Beck. Negotiating at an Uneven Table : Developing Moral Courage in Resolving Our Conflicts. San Francisco: Jossey Bass, Inc., 1994.
	Pande, Pete, Larry Holpp. What Is Six Sigma? McGraw-Hill Trade, 2001.
	Peck, M.D., M. Scott. A World Waiting to Be Born : Civility Rediscovered. New York: Bantom Books, 1993.
	Peck, M.D., M. Scott. PEOPLE OF THE LIE. New York: Simon & Schuster, Inc., 1983.
	Steinberg, Leigh with Michael D'Orso. Winning With Integrity: Getting What You Want Without Selling Your Soul. New York: Villard Books, A Division of Random House, Inc. 1998.
	Ury, William. Getting Past No : Negotiating Your Way from Confrontation to Cooperation. New York: Bantam Books, 1993.